Terms of Service

These Terms govern your use of WPVoicer, including the website, dashboard, WordPress plugin, text-to-speech services, Voice Cloning add-on, Postcastify-branded features where available, APIs, generated audio outputs, and related services.

1. Service description

WPVoicer is a WordPress-focused AI audio platform that converts written content into generated audio. The service includes a WordPress plugin, a hosted dashboard, prepaid audio credit packages, optional Voice Cloning, podcast or dialogue-style generation features where available, and related account features.

WPVoicer is provided on an as-is and as-available basis. We do not guarantee uninterrupted service, perfect audio quality, compatibility with every WordPress setup, or availability of every voice or feature at all times.

2. Accounts

You must be at least 18 years old and legally able to enter into a contract to use WPVoicer. You are responsible for maintaining the security of your account, WordPress site connection, plugin credentials, and any activity that occurs through your account.

WPVoicer may suspend or terminate accounts involved in abuse, fraud, illegal activity, payment issues, security risk, or violation of these Terms.

3. Prepaid credit packages

WPVoicer sells prepaid audio credit packages, not expiring monthly plans. When you purchase a prepaid credit package, the credits are added to your account after payment confirmation and can be used over time. Purchased prepaid credits do not expire unless your account is terminated for violation of these Terms or unless otherwise required by law.

Prepaid credit packages do not include Voice Cloning unless explicitly stated. Voice Cloning is sold as a separate add-on.

4. Voice Cloning add-on

Voice Cloning is an optional recurring add-on. It may unlock custom voice features and higher text limits according to the product configuration shown at purchase.

You are solely responsible for any voice sample you upload or use. You represent and warrant that you own the voice, or that you have explicit permission from the voice owner or speaker to use the voice for synthetic audio generation, processing, storage where required for the service, and commercial use where applicable. You are also solely responsible for any copyright, neighboring rights, personality rights, publicity rights, contractual restrictions, employment restrictions, union or talent agreements, or other rights that may apply to voices, recordings, performances, or samples uploaded by you.

You must not use Voice Cloning to impersonate another person without permission, create fraudulent or misleading audio, clone minors' voices, violate publicity/privacy rights, create deceptive synthetic media, or produce illegal or harmful content.

WPVoicer may request proof of authorization, remove voice samples, restrict Voice Cloning access, suspend accounts, or terminate service if unauthorized or abusive use is suspected. If irregular, fraudulent, unlawful, or unauthorized use of cloned voices is detected, WPVoicer reserves the right to immediately suspend the account and report the matter to the competent authorities where appropriate.

5. Acceptable use

You must not use WPVoicer to create, process, distribute, or facilitate illegal content, harassment, hate speech, fraud, scams, deceptive impersonation, misleading synthetic audio, rights violations, sexual content involving minors, abuse of service limits, reverse engineering, unauthorized resale, or technical attacks.

You are responsible for the text, audio, voice samples, and other content you submit or generate through WPVoicer.

You represent and warrant that you own or have obtained all rights, licenses, consents, and permissions necessary to submit, process, transform, publish, distribute, and commercially use any text, article, prompt, voice sample, audio recording, image, metadata, or other material submitted to WPVoicer.

6. Content and generated audio

You retain rights to your original content. You grant WPVoicer the limited rights needed to receive, transmit, process, transform, temporarily store, and deliver your content and generated audio for the purpose of providing the service.

Subject to these Terms, generated audio outputs are provided for your lawful use, including commercial use, provided that your input content, voice samples, prompts, and intended use comply with applicable law, third-party rights, provider policies, and platform rules. You remain solely responsible for reviewing, approving, publishing, distributing, monetizing, or otherwise using generated audio.

WPVoicer provides generated audio outputs as part of its own service. You do not receive direct access to, resale rights in, sublicense rights in, or any ownership interest in third-party provider APIs, models, systems, infrastructure, voices, or platforms used by WPVoicer to provide the service.

WPVoicer does not permanently store generated audio files on its own servers. Generated audio is retained only for the time strictly necessary to process the request and deliver the audio file to the customer WordPress site that requested it.

WPVoicer does not claim ownership of your submitted text. WPVoicer does not use your submitted content to train AI models unless separately and explicitly stated with your consent.

7. Payments, refunds, and cancellation

Payments are processed by third-party payment providers. The active checkout provider is Polar unless otherwise stated. WPVoicer does not collect or store credit card numbers, fiscal/tax data, or comparable payment details on its own servers. Checkout, payment records, tax handling, receipts, and invoices are managed directly by Polar or the applicable payment provider.

Prepaid credit packages are non-refundable once credited to your WPVoicer account, except where required by law or under limited exceptions such as duplicate payment, billing error, fraudulent or unauthorized transaction, or payment processor decision.

Voice Cloning subscriptions can be cancelled to stop future renewals. Refunds for Voice Cloning subscriptions are handled according to the Refund & Cancellation Policy.

8. Immediate delivery and withdrawal acknowledgement

Before checkout, WPVoicer may ask you to expressly consent to immediate delivery of prepaid credits or immediate activation of Voice Cloning, and to acknowledge the refund and withdrawal consequences.

For prepaid credit packages, once credits are added to the account, the package is considered delivered and non-refundable except where required by law or under the limited exceptions in the Refund & Cancellation Policy.

For Voice Cloning subscriptions, immediate activation allows you to use the add-on right away. Cancellation stops future renewals but does not automatically refund the current billing period.

9. Third-party services

WPVoicer relies on third-party providers for payment processing, hosting, analytics, cookie consent management, AI compute, text-to-speech, voice processing, storage, email, security, and related infrastructure.

Third-party provider availability, pricing, policies, fraud controls, abuse controls, rate limits, credit systems, feature limits, quality, model behavior, and technical limitations may affect the service. WPVoicer may change, replace, add, remove, or suspend third-party providers where needed to operate, secure, improve, or comply with legal or provider requirements for the service.

10. Disclaimers

WPVoicer is provided without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, or error-free results.

AI-generated audio may contain errors, artifacts, pronunciation issues, or unexpected output. You are responsible for reviewing generated audio before publication.

11. Limitation of liability

To the maximum extent permitted by law, WPVoicer will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, business interruption, or reputational harm.

To the maximum extent permitted by law, WPVoicer's total liability for claims related to the service will not exceed the greater of the amount paid by you to WPVoicer during the 12 months before the claim or EUR 100.

12. Indemnification

You agree to indemnify and hold harmless WPVoicer from claims, damages, losses, liabilities, costs, and expenses arising from your use of the service, your content, your generated audio, your voice samples, your violation of these Terms, or your violation of third-party rights or applicable law.

13. Changes

WPVoicer may update the service, pricing, features, policies, and these Terms from time to time. Updated Terms apply from the effective date shown on the published version.

14. Contact

For questions about these Terms, refunds, cancellations, or support, contact hello@wpvoicer.com.